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Help

Email us anytime. A person reads every message.

support@mantel.ink

Preview status

Mantel is in preview. Things may change or be reset. Frames aren't on sale yet; tell us you want one and we'll email you when they are.

Quick fixes

  • Frame shows “offline”: check the battery switch on the back is ON, and charge it with USB-C.
  • Need to change Wi-Fi: hold the button on the back for 5 seconds to restart setup.
  • Screen didn't change: give it a minute. Check that Mantel is turned on in your AI chat.
  • Remove an AI: disconnect it on your frames page.
  • Delete your account: email us from the address on your account.

Report a security issue

Found a security problem in Mantel, the frame or this website? Email security@mantel.ink with the details and steps to reproduce it. Please give us a fair chance to fix it before telling others, and don't access anyone else's data while testing. We'll reply and keep you posted.

Ideas to get started

  • “Pickup times for the kids this week.”
  • “A drawing of our cat, Biscuit.”
  • “Remind everyone it's trash night.”

Legal

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